Skip to main content
    Step 1 of 6
    Tips & Tricks
    Intermediate
    7 min read 6 stepsMay 9, 2026Verified May 2026

    Group Homes, Supported Living, and ICF/IID: Understanding and Visiting Residential Options

    Your adult child may someday live somewhere other than your home. Here is a clear comparison of the main residential options and how to visit them.

    At a Glance

    Category
    Tips & Tricks
    Difficulty
    Intermediate
    Read Time
    7 min read
    Steps
    6
    Topics covered
    group-home
    supported-living
    icf-iid
    residential-services
    lifelong-caregiver
    disability
    1

    Ask your state Developmental Disabilities agency for the licensed provider list

    ~36s
    Every state has a Developmental Disabilities or Intellectual and Developmental Disabilities agency that licenses residential providers. Call your state DD office (find it through The Arc state chapter directory) and ask for the list of licensed group home, supported living, and ICF/IID providers in your county. The list will include the provider name, address, the number of homes they operate, and contact information. Most states also publish recent inspection results online.

    Quick Tip

    Quick Tip: Ask specifically for any survey deficiencies or complaint investigations from the last three years. This is public information, and a pattern of serious deficiencies tells you a lot about how the agency is run.

    2

    Visit during a regular weekday afternoon, not a special tour time

    ~32s
    Provider agencies will offer a tour, often on a weekday morning when the home is quiet. Ask instead to visit between 3 and 7 p.m. on a weekday, when residents are coming home from day programs and the real rhythm of the house is on display. Watch how staff greet residents at the door. Watch what the afternoon snack looks like. Watch the bathroom and the kitchen, not the living room. Bring your adult child with you for at least part of the visit. So they can experience the environment and meet potential housemates.
    3

    Talk to the direct support professionals, not only the manager

    ~24s
    The house manager will give you the polished version. The hourly direct support professional who has worked there three years will give you the real version. Ask them three questions: how long have they worked here, what is the average shift length, and what is the staff turnover. High turnover (more than 50 percent per year) is a major warning sign. Stable staff means stable residents and consistent care.
    4

    Look at the bedrooms, the medication cabinet, and the meal program

    ~34s
    The bedrooms tell you how individual each resident is allowed to be. Are they personalized with photos, hobbies, and belongings, or are they identical and sterile? The medication cabinet (ask to see it) tells you whether medications are documented and stored properly. The meal program tells you whether food is treated as nourishment and dignity or as a task to be completed. These three details say more than any brochure.

    Warning

    Be cautious of homes where every resident is sitting silently in front of the same television. That pattern often means understaffed afternoons and a culture of warehousing rather than living.

    5

    Ask about the day program connection and transportation

    ~22s
    Where your adult child lives needs to connect well with where they spend their days. Ask how the home transports residents to and from day programs, vocational supports, medical appointments, and family visits. Ask which day programs the home currently serves. If the home has no working relationship with a day program your child likes, the placement will struggle from the first week.
    6

    Visit at least three providers before deciding

    ~38s
    The first home you visit will feel either much better or much worse than you expected. But you will not have a frame of reference yet. Visit at least three before you make any commitment. By the third visit, you will see patterns and differences you missed at the first one. If your state has a waiting list for residential services (most do), get on the list early, because typical wait times in many states are 5 to 15 years.

    Quick Tip

    Quick Tip: Many states have a separate waiting list for crisis residential placement when a primary caregiver dies or becomes hospitalized. Ask your case manager whether this exists in your state and whether your family qualifies.

    You Did It!

    You've finished reading: Group Homes, Supported Living, and ICF/IID: Understanding and Visiting Residential Options

    How well did this guide stick with you?

    Need more help? Book a TekSure tech

    One of the hardest decisions any lifelong caregiver faces is where their adult child will live when home with a parent is no longer possible. For most of the 20th century, the only option for adults with significant disabilities was a state-run institution, often called a developmental center. Beginning in the 1970s, a slow national shift moved most residents into smaller community settings. Today, the residential options vary enormously by state, and the words used to describe them are not consistent. This guide walks through the four main types you are most likely to encounter, what each one feels like, and how to actually visit one.

    A group home is the most common residential setting in most states. It is a regular house in a regular neighborhood, with two to six adults living together and direct support professionals on staff around the clock. Group homes are usually operated by nonprofit provider agencies under contract with the state Medicaid waiver program. Quality varies. The best group homes are warm, stable, and genuinely homelike. The worst feel institutional even though they sit on a residential street. The difference is usually staff turnover, supervision, and how the agency is run.

    Supported living, sometimes called supported independent living or SIL, is a model where one or two adults live in an apartment or small house and direct support professionals come in for the hours of help that person needs. The person may live alone or with one roommate, and the staff support is built around the individual rather than the household. Supported living often works well for people with moderate needs and strong daily-living skills. And it is generally seen as the most person-centered residential option. It can be harder to access in states with limited supported living funding. And it costs more per person than group home placement.

    ICF/IID stands for Intermediate Care Facility for Individuals with Intellectual Disabilities. This is a federally regulated residential model with higher staff ratios and medical oversight than a typical group home. ICF/IIDs may have 6 to 15 or more residents, depending on the state. They are funded directly by Medicaid (not the HCBS waiver) and they have detailed federal requirements about programming, medical care, and active treatment plans. Some families value the medical oversight. Others find the structure too clinical. ICF/IID is more common in states like Texas, Ohio, and Louisiana, and less common in states that moved aggressively toward smaller community settings.

    Host family or shared living arrangements are a fourth option that exists in some states. Your adult child lives in the home of a family or single person who is paid by the state to provide live-in support. When this works, it can be extraordinary. The relationship resembles a family. When it does not work, the lack of oversight can be a serious problem, so the matching process and ongoing monitoring matter a great deal.

    Whichever model you consider, the most important thing you can do is visit. Pictures lie. Brochures lie. The only honest information comes from spending time in the actual building, talking with actual residents, watching how staff interact during a normal afternoon. This guide walks you through the visiting process.

    (Sources: The Arc — Residential Options Guide at futureplanning.thearc.org; Centers for Medicare and Medicaid Services — ICF/IID program description; Self Advocacy Resource and Technical Help Center (SARTAC) at selfadvocacyinfo.org)

    Rate this guide

    How helpful was this guide?

    group-home
    supported-living
    icf-iid
    residential-services
    lifelong-caregiver
    disability

    Official Resources

    Sources used to create and verify this guide. View all sources →

    Still stuck? Let a pro handle it.

    A real person can walk you through this over the phone, anywhere in the US. If we can't fix it, you don't pay.