Privacy Policy

We only collect the information we need to make TekSure work well for you:

• Account information — Your name and email address when you sign up.
• Preferences — Settings like text size, contrast mode, and which guides you have bookmarked. These are stored on your device.
• Usage data — General information about which pages you visit and how you use the site (through cookies). This helps us improve.
• Support requests — If you book a tech support session, we store your request details so we can match you with a technician.
• Payment information — When you pay for support, payments are handled securely by Stripe. We never see or store your full card number.

We use your information to:

• Provide and improve TekSure's guides, tools, and support services.
• Remember your preferences (like text size and bookmarks) so you do not have to set them up again.
• Arrange your session and get in touch when you request help.
• Send you booking confirmations and important account updates.
• Understand how people use the site so we can make it better.

We never sell your personal information to anyone. We do not share it with advertisers.

Cookies are small files stored on your device that help websites remember things about you. Here is what we use:

• Necessary cookies — Keep you logged in and remember your settings. The site needs these to work properly.
• Analytics cookies — Help us understand which pages are popular and where people get stuck, so we can improve. These do not identify you personally.

You can clear cookies at any time through your browser settings. You can also use the "Delete My Data" button at the bottom of this page to remove all TekSure data stored on your device.

Under privacy laws like GDPR (Europe) and CCPA (California), you have the right to:

• See your data — Find out what information we have about you.
• Export your data — Download a copy of everything we store about you.
• Delete your data — Ask us to remove all your personal information.
• Opt out — Say no to non-essential cookies and tracking.
• Change your mind — Withdraw consent at any time without penalty.

Use the buttons below to export or delete data stored on your device. To manage your account data (stored on our servers), visit your profile page.

If you have any questions about this privacy policy or want to make a data request, contact us at:

bailey@teksure.com

We will respond within 30 days.