How to Format a Formal Letter Properly
A clear, plain-English guide to laying out a formal letter that looks professional, with the right spacing, headings, and closing.
At a Glance
Put Your Address and Date at the Top
~32sQuick Tip
If you have letterhead with your name and address printed at the top, skip your address and start with the date.
Add the Recipient's Name and Address
~30sWarning
Do not write "To Whom It May Concern" if you can avoid it. A real name gets a faster, more personal response.
Write a Proper Greeting
~30sQuick Tip
Never use a first name alone in a formal letter, even if you know the person well. The formal style calls for a title and last name.
Write the Body in Clear Paragraphs
~33sQuick Tip
Read your letter out loud before you finish. If a sentence is hard to say in one breath, it is too long. Break it into two.
Close, Sign, and Mail the Letter
~37sWarning
For very important letters, send by certified mail with a return receipt at the post office. The receipt proves the letter arrived and who signed for it.
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A formal letter is what you send when the matter is serious. You might write one to a doctor's office, a bank, an insurance company, a landlord, a member of Congress, or a business that owes you a refund. The look of the letter matters almost as much as the words. A neatly formatted letter shows the reader that you are organized and that your concerns deserve a careful response. A messy letter, even one with a strong message, can be set aside or ignored.
The basic shape of a formal letter has not changed in over a hundred years. It starts with your address at the top right or top left of the page. Below that goes the date you are writing. Below the date goes the recipient's name, title, and full mailing address. Then comes a greeting, like "Dear Ms. Johnson," followed by the body of the letter in clear paragraphs. The letter ends with a closing line, like "Sincerely," your handwritten signature, and your typed name below the signature. That is the whole shape. Once you know it, you can write a formal letter for any purpose.
Margins, spacing, and font also count. Use one-inch margins on all four sides of the page. Use a clean font like Times New Roman or Arial in size 11 or 12. Leave a blank line between paragraphs rather than indenting them, which is the modern style. Do not use bright colors, fancy fonts, or decorations. The goal is to look serious and easy to read. A formal letter should fit on one page if at all possible. If you need a second page, write a few words at the top of the second page so a reader who drops the pages can put them back in order.
The tone of the letter should be polite even when the subject is a complaint. State your purpose in the first paragraph. Give the facts in the middle paragraphs. End with a clear request, such as a refund amount, a meeting, or a written response by a specific date. Sign your full name in pen above your typed name. Keep a copy of every formal letter you send for your records, along with proof of mailing if the letter is important. With a little care, your letter will stand out in a tall stack of mail and get the attention it deserves.
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