How to Set Up Online Banking for the First Time
Setting up online banking lets you check your balance, pay bills, and transfer money from home.
At a Glance
Gather what you need before you start
~19sGo directly to your bank's official website
~33sWarning
Never enroll in online banking by clicking a link inside an email, even if it appears to come from your bank. Always type the bank's website address directly into your browser.
Complete the enrollment form
~34sQuick Tip
Quick Tip: Consider using a passphrase — a series of random words like "BlueRocket47Mountain" — instead of a complex string of characters. Passphrases are both stronger and easier to remember.
Set up two-factor authentication
~23sDownload the official bank app on your phone
~28sYou Did It!
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Online banking lets you manage your bank account from your computer or phone without making a trip to the branch. You can check your balance, review recent transactions, transfer money between accounts, pay bills, and deposit checks using your phone's camera. Once it is set up, most everyday banking tasks take only a minute or two.
Is online banking safe? When done correctly, yes. Major US banks use the same high-level encryption that protects military communications. Your deposits are insured by the FDIC up to $250,000. The key phrase is "when done correctly" — which means using a strong password, enabling two-factor authentication, and always accessing your account from a device you trust on a secure network.
To get started, you will need a few things on hand: your bank account number (found on your paper statement or the bottom of a check), the last four digits of your Social Security number, your date of birth, and an email address. Some banks also ask for your debit card number during enrollment.
The most important rule for setting up online banking: go directly to your bank's website by typing the address into your browser yourself. Do not click links in emails to log in or enroll — even if the email looks like it is from your bank. Scammers create fake bank websites that look very convincing. Always type the address yourself, such as chase.com, bankofamerica.com, or wellsfargo.com.
Once enrolled, download your bank's official app from the App Store (iPhone) or Google Play Store (Android). Search for your bank's name and look for the official version with thousands of reviews — not an app with only a few reviews, which could be fake. The official bank app is the safest way to check your account on your phone.
What can you do with online banking? Check your balance anytime. Review every transaction going back months or years. Set up email or text alerts when money leaves your account. Pay bills directly from your bank. Transfer money between your own accounts or send money to family. And on mobile, deposit paper checks by taking a photo.
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