Airport Wheelchair Help
FREE service. Even if you don't use a wheelchair daily.
When to request
- Tire easily walking long distances.
- Knee/hip/back issues.
- Heart or breathing condition.
- Tight connection times.
- You don't need to be permanently disabled.
- Federal law (Air Carrier Access Act) requires it free.
How to request
- When booking — "Special assistance" checkbox.
- Or call airline 48 hrs before flight.
- Or at airport check-in counter.
- Confirm at gate after check-in.
- Both for departure + arrival airport.
- Ask for help through security too.
What to expect
- Attendant pushes you through airport.
- Goes through security express line.
- Boards before everyone (early board).
- Helps with carry-on if needed.
- Picks you up at arrival gate.
- Takes you to baggage claim or curb.
- Tip $5-10 per trip (wheelchair attendants are tipped).
Senior travel tips
- TSA PreCheck — keep shoes on, faster line. $78 for 5 yrs.
- TSA Cares — call 855-787-2227 for medical assistance.
- Family bathroom at most airports.
- Shorter walking — pick gate close to entrance.
- Aisle seat — easier bathroom access.
- Direct flights — fewer transfers = less risk.
Bringing your own wheelchair
- Wheelchair flies FREE — never count toward bags.
- Powered chair — ground crew handles batteries.
- Tag chair before gate-check.
- Take photos in case damaged in transit.
- If damaged — file claim immediately at airport.
- Most airlines repair/replace within 30 days.
Cruise + train
Cruises — accessible cabins fill fast. Book early. Cruise lines provide wheelchair assistance free. Amtrak — accessible bedrooms. Senior 65+ discount 10% on most fares. Plan for slower boarding/disembark.