Chase Mobile App
Bank from anywhere safely.
Setup
- Download Chase Mobile app from app store.
- Sign in with Chase.com username + password.
- Set up Touch ID / Face ID for quick access.
- Enable account alerts in Settings.
- Add 2-Step Verification.
- Test sign in to make sure works.
Mobile deposit
- Photograph check with phone — no bank trip.
- Tap Deposit Checks in app.
- Photograph front + back of check.
- Endorse with "For Mobile Deposit Only" + sign.
- Enter amount.
- Funds available next business day.
Account alerts
- Settings → Profile + Settings → Alerts.
- Get text/email when transactions occur.
- Catches fraudulent charges fast.
- Set low balance + high transaction alerts.
- ATM withdrawal alerts.
- Critical for fraud detection.
Zelle for transfers
- Send money to family + friends.
- Built into Chase app.
- Free, fast — minutes to recipient.
- Use email or phone number to send.
- WARNING: Cannot reverse — only send to people you know.
- Common scam target — verify recipient.
Senior-friendly features
- Adjustable text size.
- Voice transactions via Apple Pay.
- Simple visual layout.
- Find ATM nearby — built-in map.
- Card lock toggle if card lost.
- Schedule recurring bill payments.
Stay safe
- Never share Chase login or codes.
- Chase NEVER calls asking for codes/passwords.
- If suspicious, hang up + call number on card.
- Don't login on public WiFi without VPN.
- Check bank statements monthly minimum.
- Add adult child as authorized user if helpful.
Mobile deposit changes everything
If you receive paper checks (Social Security, pension, dividend), mobile deposit eliminates trips to the bank. Photograph the check, deposit it, done. Funds available next business day. Combined with account alerts that catch fraud instantly, the Chase app turns banking from a chore into a simple morning task.