First-time smartphone · Guided walkthrough
Your First Smartphone — Let's Do This Together
One step at a time. No question is silly.
Pick your phone
Tap the card that matches the phone in your hand. If you're not sure which you have, check the "Which one do I have?" card below.
Do I have an iPhone or an Android?
Flip the phone over and look at the back:
- You see a shiny Apple logo (an apple with a bite out of it) → iPhone.
- You see a word like Samsung, Pixel, Google, Motorola, OnePlus, or Galaxy → Android.
- You see any other brand name (TCL, Nokia, LG, etc.) → almost always Android.
Note: some Samsung and Pixel phones show the brand name instead of "Android" — that's still Android under the hood.
Prefer paper? Print a cheat sheet
One page, big text, the 15 steps summarized as single lines. Tape it to the fridge or keep it next to your phone for the first week.
A print window will open. If nothing happens, check that your browser allows pop-ups from teksure.com.
What to expect
A few friendly answers before we begin.