Online Banking Safety Setup
15 minutes today. Lock down login, set the right alerts, and know what to do if something looks wrong.
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Lock down login
Turn on the right alerts
Protect against the common scams
If something looks wrong
The rule that catches most banking scams
If anyone — caller, email, text, pop-up — pressures you to act in the next few minutes with your bank account, hang up. Real banks never put you on a clock. The scammers always do, because they cannot afford for you to call your daughter and ask her opinion first.
Online Banking Safety Setup
A 15-minute checklist from TekSure.com
Lock down login
- Use a passphrase that nothing else uses. Four random words plus a couple of digits — generated by a tool, never reused on other sites. Run yours through the breach check linked below.
- Turn on two-factor authentication (2FA). In your bank app: Profile or Security → Two-step verification → ON. Pick "authenticator app" if available — text codes can be defeated by SIM swap. Authy and Google Authenticator are both free.
- Set up biometric unlock on the app. Face ID or fingerprint to open the app — every major US bank supports it. Faster than typing the password every time, and the password becomes less exposed.
- Bookmark the bank's real site. Type the address into the browser exactly once, bookmark it, and use that bookmark forever. Never click a "log in here" link in an email — that is the most common way phishing scams steal banking passwords.
Turn on the right alerts
- Alert on every transaction over $1. In the app: Notifications → Account alerts → "Any debit/credit card purchase". Some banks let you set a minimum — set it to $1 so you see everything. The first sign of fraud is usually a small test charge.
- Alert on every login from a new device. Settings → Security → "Notify me of sign-ins from new devices". If you ever get one of these and it was not you, change the password immediately.
- Alert on bank transfers and Zelle / Venmo / Cash App. These are how scammers move money out fastest. Get an alert the moment one is initiated — not only when it completes. Some banks call this "Outgoing wire alert" or "Pending Zelle".
- Set a daily transfer limit. Banks let you cap the daily amount that can leave your account. $500/day is plenty for normal use and stops a scammer from draining you in one shot. Raise it temporarily on the rare day you need to.
Protect against the common scams
- Never give a "verification code" by phone. No real bank will ever call and ask you to read back the 6-digit code that landed on your phone. That code is what the scammer needs to take over your account. Hang up.
- Never move money to "keep it safe". A common scam: someone calls claiming to be the bank's fraud department, says your money is at risk, and tells you to wire it to a "safe account". This is always a scam. Your bank already has a safe account — yours.
- Treat Zelle and wire transfers like cash. Both are essentially un-reversible. Once you send, the money is gone. Only use Zelle to send money to people you actually know — never to "buy" something or "verify" anything.
- Add a trusted contact to the account. Banks let you name a "trusted contact" — a family member they can call if something looks wrong on your account (large transfer, new device login, signs of confusion). They cannot move your money — only get notified.
If something looks wrong
- Call the number on the back of your card. Not the number in any email, text, or pop-up. The number on your physical card is the only number you can trust. Memorize the location of that card.
- Lock the card from inside the app. Every major US bank now has a "lock my card" toggle. It freezes new charges instantly while you investigate. You can unfreeze in one tap once it is sorted.
- Pull credit reports if anything is unfamiliar. AnnualCreditReport.com is the only government-authorised free source. Equifax, Experian, and TransUnion each give you one free per year — pull all three.
- File at IdentityTheft.gov for an official record. The FTC will build you a recovery plan and give you an "Identity Theft Report" — a document banks and credit bureaus take more seriously than a phone call.