Zoom Beginner Tips

Setup before first call

1. Download Zoom app on phone OR computer.
2. Sign up with email + password (free).
3. Test camera + mic in app settings.
4. Test by calling yourself or family at non-business time.
5. Practice mute button + video button.

Joining a meeting

1. Click meeting link in email OR open Zoom app + enter Meeting ID.
2. Click "Join with Computer Audio" (very important).
3. Click camera icon to turn ON video.
4. Click mic icon to mute / unmute.
5. Wave hello when you arrive.

Common problems

• "Can't hear anything" — click computer audio button. Check volume up.
• "They can't hear me" — check mic icon (should be black, not red).
• "Video upside down" — Settings → Video → flip.
• "My face is dark" — sit FACING window. Don't backlight yourself.
• "It's laggy" — turn off video, audio-only.

Senior tips

• Wired headphones improve audio.
• Phone propped up at eye level (not lap).
• Lighting on FACE, not behind.
• Mute when not speaking — kills feedback.
• Tap "Speaker View" to see whoever's talking large.
• Live Captions on iPhone (Settings → Accessibility) — auto-subtitles.