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    Intermediate
    1 min read 4 stepsMarch 13, 2026Verified March 2026

    Set Up AI Customer Service for Your Website

    Add an AI chatbot to your website that answers customer questions 24/7 using your own content.

    1

    Choose a platform

    ~15s
    Intercom, Zendesk, and Tidio offer AI chatbots that learn from your help docs. Chatbase lets you create a custom chatbot from your content.
    2

    Train on your content

    ~15s
    Upload FAQs, help articles, and product docs. The AI learns your business and answers questions based on your actual information.
    3

    Set escalation rules

    ~15s
    Configure when the bot should hand off to a human: after 2 failed attempts, for billing issues, or when the customer explicitly asks.
    4

    Monitor and improve

    ~15s
    Review chat logs regularly. Identify questions the bot can't answer and add that information to its training data.

    You Did It!

    You've completed: Set Up AI Customer Service for Your Website

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    Set Up AI Customer Service for Your Website — Step-by-Step Guide | TekSure