Using Your Bank's App Safely
How to download your bank's app, set up Face ID login, check your balance, and spot fake banking apps before they steal your money.
Download the official app — from the official source
~27sWarning
Fake banking apps exist on both app stores. If reviews are few or mostly negative, or the developer name looks odd, do not install it.
Set up Face ID or fingerprint login
~22sQuick Tip
Biometric login is actually more secure than typing a password in public where someone could watch over your shoulder.
Check your balance and transactions
~20sQuick Tip
Enable push notifications for transactions. You'll get an instant alert every time money leaves your account.
Pay bills and set up payments
~22sWarning
Never send money to someone you haven't met in person, even if they claim to be from your bank, HMRC/IRS, or a well-known company.
Spot fake banking apps
~24sWarning
If you've accidentally installed a fake app and entered your details, call your bank immediately using the number on the back of your card.
Log out when you're done
~22sQuick Tip
Set your phone to lock automatically after 30 seconds or 1 minute of inactivity — this adds an important extra layer of protection.
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