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    3 min read 5 stepsMay 8, 2026Verified May 2026

    How to Check the Balance on a Gift Card

    Find out how much money is left on any gift card using the website, phone number, or store register.

    At a Glance

    Category
    Buying Guides
    Difficulty
    Beginner
    Read Time
    3 min read
    Steps
    5
    Topics covered
    gift cards
    shopping
    balance
    money
    1

    Find the website or phone number on the back of the card

    ~15s
    Turn the card over and look for small printed text. It will say something like "Check balance at..." with a website address and a toll-free phone number. Write both down so you have them handy.
    2

    Locate the card number and PIN

    ~15s
    The card number is usually 16 digits printed on the front or back. The PIN is a 3- or 4-digit code, often hidden under a silver scratch-off panel on the back. Use a coin to gently scratch off the silver coating.
    3

    Enter your card details on the website

    ~15s
    Open your web browser and type in the address from the back of the card. Enter the card number and PIN in the boxes shown. Click the button that says "Check Balance" or "Submit".
    4

    Or call the toll-free number

    ~15s
    Dial the number on the back of the card. When the recorded voice asks, enter the card number using your phone keypad. The recording will then tell you the remaining balance.
    5

    Write down the balance for later

    ~15s
    Keep a small notebook or sticky note with the card number and current balance. Update it each time you use the card. This way you will know what is left without checking again.

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    Gift cards are a wonderful way to give and receive money for stores, restaurants, and online services. But after you use one a few times, it can be hard to remember how much money is left. The good news is that checking the balance on a gift card takes only a minute or two. And there are several ways to do it depending on what works best for you.

    Most gift cards have a website printed right on the back of the card. The website usually says something like "Check your balance at..." followed by the web address. You will also find a 16-digit card number and a shorter PIN or security code, often hidden under a silver scratch-off panel. To check online, you type in the card number and the PIN, and the website shows you the remaining balance right away.

    If you would rather use the phone, look on the back of the card for a toll-free number. You will hear a recorded voice that asks you to enter the card number using your phone keypad. After you enter the numbers, the recording tells you the balance. This works well if you do not feel comfortable typing on a computer or smartphone.

    A third option is to take the card to the store that issued it. A cashier can swipe the card at the register and tell you the balance. Many stores will print a small receipt showing the amount left.

    Always keep your gift cards in a safe place, like a wallet or a small folder near your computer. Write down the card number on a separate piece of paper in case the card is ever lost or stolen. Some stores can replace a card if you have proof of the number, but only if no one has spent the money yet. Checking the balance regularly helps you plan your shopping and avoid surprises at the checkout counter.

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