How to Set Up Emergency SOS on iPhone and Android
Emergency SOS lets your phone call 911 and alert your contacts automatically. Learn how to set it up on iPhone and Android.
At a Glance
Set up Emergency SOS on iPhone
~45sQuick Tip
Quick Tip: Practice finding the side button and volume buttons on your phone right now without pressing them quickly. You want to know where they are before you ever need them.
Set up Emergency SOS on Android
~41sQuick Tip
Quick Tip: On any Android phone, you can also reach emergency calling from the lock screen — tap "Emergency" at the bottom of the screen before entering your PIN.
Fill out your Medical ID on iPhone
~47sWarning
List medication allergies here, not just preferences. If penicillin, aspirin, or any drug causes you a serious reaction, include it — this information can prevent a dangerous treatment in an emergency.
Fill out your Medical ID on Android
~35sQuick Tip
Quick Tip: Take a photo of your medication bottles and insurance card and store them in a secure folder on your phone as a backup reference.
Add emergency contacts who will be notified automatically
~41sWarning
Tell your emergency contacts that you are adding them. Let them know they may receive an automated text with your location if you press Emergency SOS. This prevents panic if they receive an unexpected message.
Test that Emergency SOS is ready — without calling 911
~37sQuick Tip
Quick Tip: Put a small sticky note on your phone case that says "SOS = press side button 5x fast" until triggering it becomes second nature.
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Emergency SOS is a built-in feature on both iPhone and Android phones. When you trigger it, your phone calls 911 (or the local emergency number if you are traveling), plays a loud alert countdown, and then sends your location to emergency contacts you have chosen in advance. You do not have to unlock the phone or find the phone app to do this.
For seniors who live alone, travel, or have health conditions, setting this up is one of the most valuable things you can do with your phone. It takes about ten minutes and costs nothing.
Why Emergency SOS matters
Accidents happen when no one is nearby — a fall in the kitchen, chest pain in the middle of the night, a medical event while driving. Emergency SOS gives you a way to reach help even when you cannot dial a number or speak clearly. Your GPS location is sent automatically, so 911 dispatchers know where you are even if you cannot tell them.
Medical ID — what it is and why you should fill it out
Both iPhone and Android let you store a Medical ID on your phone. This is a screen that paramedics and emergency responders can read even when your phone is locked. It shows your name, blood type, allergies, current medications, and any medical conditions you want responders to know about. It also lists your emergency contacts.
Filling out your Medical ID is completely separate from triggering Emergency SOS, but the two work together. Set up both.
What happens when Emergency SOS is triggered
After a short countdown (which gives you time to cancel if you pressed the buttons by accident), your phone calls 911. A recording tells the dispatcher that this is an emergency call from your device. Your GPS coordinates are sent. After the call ends, your chosen emergency contacts receive a text message with your location and a map link so they know what happened and where you are.
If you have an Apple Watch, it can also detect hard falls and offer to call emergency services automatically — a feature called Fall Detection.
Sources:
Apple Support (support.apple.com), Google Support (support.google.com), AARP Tech Resources (aarp.org/technology).
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