How to Set Up Online Banking for the First Time
A step-by-step walkthrough for creating your bank's online account so you can check your balance and pay bills from home.
At a Glance
Gather your account information
~26sQuick Tip
Quick Tip: If you do not have checks, the last four digits of your debit card are not your full account number — call the bank's customer service line to get the full number.
Go to your bank's official website
~23sWarning
Watch out for look-alike websites with small typos like "chasse.com" or "bankofamerica-login.com." Your real bank's address is printed on your statement or on the back of your card.
Click "Enroll" or "Sign Up for Online Banking"
~21sCreate your username and password
~23sQuick Tip
Quick Tip: A password like "Sunrise!2026BlueSky" is strong and much easier to remember than a string of random characters.
Verify your identity with a code
~18sLog in and explore your account
~15sYou Did It!
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Online banking lets you check your account balance, pay bills, review transactions, and transfer money — all from your phone, tablet, or computer, without driving to a branch. The vast majority of US banks offer free online access to every account holder.
Setting it up takes about 15 minutes and only has to be done once. After that, logging in takes seconds.
Before you start, gather two things: your bank account number (found on a check or your last paper statement) and the debit card or ATM card tied to that account. You will also need access to your email address or mobile phone, because your bank will send a verification code to confirm it is really you.
Every bank's website or app looks slightly different, but the process is almost always the same: visit the bank's official website or download the bank's official app, click "Enroll" or "Sign Up," enter your account information, create a username and password, and verify your identity with a code your bank sends you.
A few safety reminders: always go directly to your bank's website by typing the address yourself (for example, chase.com or wellsfargo.com) rather than clicking a link in an email. The real enrollment page will start with https:// — the "s" stands for secure. Never share your password with anyone, including people who claim to be from the bank.
If you get stuck at any point, call the phone number printed on the back of your debit card. A bank representative can walk you through each screen over the phone.
(Source: FDIC, fdic.gov/resources/consumers/money-smart)
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