How to Verify a Contractor's License Online
An unlicensed contractor can leave you with shoddy work and no way to recover your money. Here is the plain way to check a license before you hire.
At a Glance
Get the Contractor's Full Name and License Number
~32sWarning
Never start work with anyone who will not give you a license number. "I'll bring it next time" is the most common stalling tactic of an unlicensed worker.
Find Your State's License Lookup Website
~32sQuick Tip
If your state's site looks confusing, call the state license board's phone number. The phone numbers are listed at the top of every official site, and the staff will look up the contractor for you over the phone.
Type the License Number and Read the Result
~33sWarning
If the status says Expired, Suspended, Revoked, or Inactive, do not hire this person. The state has either suspended their right to work or the contractor has not paid their fees.
Check the Business Name and Address Match
~34sQuick Tip
Take a screenshot of the license lookup result on your phone. If anything goes wrong later, that screenshot is proof of what the state record showed on the day you hired.
Confirm Insurance and Workers' Compensation
~30sQuick Tip
Call the insurance company on the certificate and ask, "Is this policy still active?" Some scammers send fake or expired certificates.
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A contractor's license is a public record that proves the person is allowed by the state to do certain kinds of home work. Most states require licenses for plumbing, electrical work, roofing, heating and cooling, and any general construction job over a few thousand dollars. A licensed contractor has passed a test, paid a fee, carried insurance, and stays in good standing by following the rules. An unlicensed worker has none of those protections in place. If an unlicensed worker damages your home or takes your money and runs, you have very little chance of getting help from the state.
Checking a license takes about two minutes online and is free. Every state has a license board with a public lookup page on its website. In California, it is the Contractors State License Board at cslb.ca.gov. In Florida, it is myfloridalicense.com. In Texas, plumbers and electricians are licensed at tdlr.texas.gov. Each state's site looks a little different. But they all let you type a license number or a contractor's name and see if the license is active, expired, or suspended.
The scam to watch for is a contractor who says, "Don't worry, I'm bonded" but never says the word licensed. Bonded means a contractor has bought a small insurance policy. It is not the same as a state license. A real licensed contractor will hand you their license number on a business card or write it on the quote without being asked. If they hesitate, refuse, or say the number is at home in another truck, walk away.
For every quote, write the contractor's full legal name, business name, and license number on a single sheet of paper. Then check the state board's website. Look for these things: is the license active right now, what type of work does the license cover, has the contractor been disciplined, and is the address on file in your state. If any of those answers worries you, do not hire that person, no matter how friendly or how cheap the price.
The Federal Trade Commission at ftc.gov and the AARP Fraud Watch Network at aarp.org both warn that home improvement fraud is one of the top scams against older adults in the United States. A two-minute license check is the single best protection you have. It separates the real, professional contractors who follow the law from the traveling crews and door-knockers who do not.
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