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    Scam Alerts

    Scammers are getting smarter — but so can you. Learn the red flags for the most common scams and what to do if you encounter one.

    Fake Tech Support Call

    Red Flags

    • Unsolicited call claiming to be from Microsoft, Apple, or your ISP
    • Caller asks you to install remote-access software
    • They claim your computer has a virus they can see remotely
    • Pressure to pay immediately by gift card or bank transfer

    What To Do

    • Hang up immediately — legitimate companies never cold-call about viruses
    • Never give remote access to someone who calls you
    • Report the number to the FTC at ReportFraud.ftc.gov or 1-877-382-4357
    • If you gave access, disconnect from the internet and run a full antivirus scan

    Phishing Email

    Red Flags

    • Sender address doesn't match the company it claims to be from
    • Generic greeting like "Dear Customer" instead of your name
    • Urgent language: "Your account will be closed in 24 hours"
    • Links that don't match the official website when you hover over them

    What To Do

    • Don't click any links or download attachments
    • Check the sender's email address carefully
    • Go to the company's website directly by typing the URL yourself
    • Report the email as phishing in your email client

    Bank Text Scam

    Red Flags

    • Text message claiming suspicious activity on your account
    • Contains a link to a website that looks like your bank
    • Asks you to enter your full banking details or PIN
    • Uses urgency: "Reply within 2 hours or your account will be frozen"

    What To Do

    • Never click links in texts claiming to be from your bank
    • Call your bank directly using the number on your card
    • Forward scam texts to 7726 (UK) to report them
    • Delete the message after reporting

    Lottery / Prize Scam

    Red Flags

    • You've "won" a competition you never entered
    • Asked to pay a fee to release your winnings
    • Request for personal details like passport or bank info
    • Poor grammar and spelling in the message

    What To Do

    • Remember: you can't win a lottery you didn't enter
    • Never pay a fee to collect a "prize"
    • Don't share personal or financial information
    • Report to your local fraud agency

    Online Shopping Scam

    Red Flags

    • Prices that are too good to be true (e.g. 90% off designer items)
    • Website has no contact information or physical address
    • No reviews, or only 5-star reviews that sound fake
    • Only accepts bank transfer or cryptocurrency — no card protection

    What To Do

    • Research the seller — check Trustpilot and social media
    • Use a credit card for purchase protection
    • Look for HTTPS and a padlock icon (but note scammers use these too)
    • If scammed, report to your bank and the FTC at ReportFraud.ftc.gov

    Romance Scam

    Red Flags

    • Online relationship moves very fast — declarations of love within days
    • They can never video call or meet in person
    • Sob story followed by a request for money
    • They ask you to send money via wire transfer or gift cards

    What To Do

    • Never send money to someone you haven't met in person
    • Reverse-image search their profile photos
    • Talk to a trusted friend or family member about the relationship
    • Report the profile to the dating platform and police

    Grandparent Scam

    Red Flags

    • Caller pretends to be a grandchild in trouble (arrested, in hospital)
    • Begs you not to tell anyone else in the family
    • Asks for money urgently via wire transfer or gift cards
    • May pass the phone to a fake "lawyer" or "police officer"

    What To Do

    • Hang up and call your grandchild directly on their known number
    • Verify the story with other family members
    • Never send money based on an unexpected phone call
    • Report the call to police

    Investment Scam

    Red Flags

    • Promises of guaranteed high returns with no risk
    • Pressure to invest quickly before you "miss out"
    • Unsolicited contact via social media, email, or phone
    • Company isn't registered with the financial regulator

    What To Do

    • Check the FCA register (UK) or SEC database (US) for the company
    • Never invest based on pressure or urgency
    • Be wary of celebrity endorsements — they're often fake
    • Seek independent financial advice before investing

    Unclaimed Funds / Property Scam (March 2026)

    Red Flags

    • Call or text saying you're eligible for thousands in unclaimed property
    • They use fake government agency names to sound official
    • They ask for a fee to "search" for your unclaimed funds
    • Pressure to act quickly before the money is "returned to the state"

    What To Do

    • The government will NEVER ask you to pay them to find unclaimed money
    • Search for unclaimed property yourself for free at your state's official website
    • Report the scam at ReportFraud.ftc.gov
    • Never give personal or financial details to unsolicited callers

    AI Voice Clone "Grandchild in Trouble" Scam (2026)

    Red Flags

    • A call from someone who sounds exactly like a family member
    • They claim to be in an emergency — arrested, in hospital, or stranded
    • They beg you not to tell other family members
    • They need money wired or sent via gift cards immediately

    What To Do

    • Hang up and call the person back on their real number
    • Set up a family safety word that only your family knows
    • Remember: AI can now clone anyone's voice from just a few seconds of audio
    • Report the call to local police and the FTC

    FIFA World Cup 2026 Ticket Scams

    Red Flags

    • Websites selling tickets at suspiciously low or high prices
    • Fake or copycat sites that look like official FIFA pages
    • Sellers asking for payment via bank transfer, gift cards, or crypto
    • Tickets offered via social media DMs or unsolicited emails

    What To Do

    • Only buy tickets through official FIFA channels (FIFA.com/tickets)
    • Never pay for tickets via bank transfer or gift cards
    • Check the URL carefully — scam sites often misspell "FIFA"
    • Report fake ticket sites to the FTC at ReportFraud.ftc.gov

    ESTA Travel Application Scams

    Red Flags

    • Copycat websites that look like the official US government ESTA site
    • They charge far more than the real $21 ESTA application fee
    • Some sites take your money and never submit the paperwork
    • Ads at the top of search results leading to unofficial sites

    What To Do

    • Only apply for ESTA at the official site: esta.cbp.dhs.gov
    • The real fee is $21 — anything much higher is a scam
    • Be careful clicking ads in search results for government services
    • Report copycat sites to the FTC at ReportFraud.ftc.gov

    Fake Debt Relief Companies (2026)

    Red Flags

    • Company promises to eliminate your debt quickly for a fee
    • They pressure you to stop paying your creditors directly
    • Unsolicited calls, texts, or emails offering debt relief
    • They ask for large upfront fees before doing any work

    What To Do

    • Legitimate debt relief companies never guarantee to eliminate your debt
    • Never pay upfront fees for debt relief services
    • Contact your creditors directly or speak to a free nonprofit credit counsellor
    • Report fake debt relief companies to the FTC at ReportFraud.ftc.gov

    Fake Mortgage Relief Call Scam (April 2026)

    Red Flags

    • Unsolicited call claiming they can lower your mortgage payments or save you from foreclosure
    • They ask for an upfront fee before doing any work — this is illegal under federal law
    • They tell you to stop contacting your lender directly
    • They pressure you to sign documents or pay by wire transfer, gift card, or Zelle

    What To Do

    • Hang up — legitimate mortgage help programs never cold-call you asking for money first
    • Contact your mortgage servicer directly using the number on your monthly statement
    • Find free HUD-approved housing counselors at hud.gov or call 800-569-4287
    • Report the call to the FTC at ReportFraud.ftc.gov and your state attorney general

    Fake "Expiring Reward Points" Text Scam (April 2026)

    Red Flags

    • Text claims your airline miles, store points, or credit card rewards are about to expire today — and includes a link to "save" them
    • The link goes to a site that looks like a real retailer or airline but asks for your login, credit card, or Social Security number
    • Message creates urgency: "Your points expire TODAY — click now or lose them"
    • The sender is an unknown number or the text arrives completely out of nowhere

    What To Do

    • Do not click the link — open the company's official app or type their website address yourself instead
    • Check your rewards balance there directly — if points were really expiring, it will show up in your account
    • Turn on spam filters: AT&T Call Protect, T-Mobile Scam Shield, and Verizon Call Filter are all free
    • Report the scam text to the FTC at ReportFraud.ftc.gov and forward it to 7726 (SPAM)

    Fake Product Recall Scam (April 2026)

    Red Flags

    • Message claims a product you bought has been recalled for a "safety issue" — with a link to get your refund
    • The message appears to come from a trusted store like Amazon, Walmart, Costco, or Target
    • Uses urgent language: "Process your refund immediately to ensure your safety"
    • Clicking the link takes you to a login page designed to steal your username and password

    What To Do

    • Never click the link in the message — even if it looks completely official
    • Open the store's app yourself (or type their web address) and check your order history there
    • Real product recalls show up directly in your account — you will never need to click a link in a text
    • If you think the recall might be real, call the retailer using the phone number on their official website
    • Report the scam to the FTC at ReportFraud.ftc.gov or call 1-877-382-4357

    Fake Traffic Violation Text Scam (April 2026)

    Red Flags

    • Text claims you have an unpaid traffic ticket, toll violation, or moving violation — even if you don't remember getting one
    • Message uses urgent language: "Pay within 24 hours to avoid license suspension" or "Final notice — 35% fee applies"
    • Includes a link to pay that looks official but goes to a fake website designed to steal your card number
    • May include a fake case number or legal code to seem more convincing

    What To Do

    • Do not click the link — delete the text immediately
    • If you think the fine might be real, look up your state's official DMV or toll authority website yourself (never use a link from a text)
    • You can verify real traffic violations by calling your local court or DMV using a number from the official government website
    • Report the scam text to the FTC at ReportFraud.ftc.gov and forward it to 7726 (SPAM)

    Traffic Violation QR Code Scam (April 2026)

    Red Flags

    • Text message includes an image of a fake "official court notice" with a state seal and a case number
    • Instead of a clickable link, the image contains a QR code to "pay your fine" — scammers use images to bypass spam filters
    • The fine is usually small — around $6.99 to $8.99 — designed to feel routine and low-stakes
    • Message uses urgent language: "final warning," "default judgment," or "enforcement action"

    What To Do

    • Do NOT scan the QR code — it opens a fake payment page that steals your card number
    • If you think the fine might be real, go directly to your state's official court or DMV website — type the address yourself
    • Real traffic fines are mailed to you on paper, or show up when you log in to official government sites — never by text with a QR code
    • Report the text to the FTC at ReportFraud.ftc.gov and forward it to 7726 (SPAM)
    • If you already scanned the code and entered card information, call your bank immediately to report fraud

    Fake "Windows Recovery" Phone Scam (April 2026)

    Red Flags

    • Caller claims to know your computer is locked out after the recent Windows update — they got your number from public records or a data breach
    • They offer a "free recovery service" but ask for remote access to your computer or a one-time fee to fix it
    • Fees are often $150–$400, paid by gift card, wire transfer, or Zelle
    • They claim to be from "Microsoft Support," "Windows Technical Department," or a similar official-sounding name

    What To Do

    • Hang up — Microsoft never calls you first, and the real BitLocker fix is completely free
    • The real fix: on another device, go to account.microsoft.com/devices/recoverykey, sign in, and find your 48-digit recovery key
    • Never give remote access to someone who calls you — not even if they claim to be from Microsoft
    • Microsoft's free official support is at support.microsoft.com or 1-800-642-7676
    • Report the call to the FTC at ReportFraud.ftc.gov

    "Your Social Security Number Was Suspended" Scam (April 2026)

    Red Flags

    • Caller uses your real name or partial Social Security number — this does NOT mean the call is real
    • They claim your SSN has been "suspended" or linked to criminal activity
    • They threaten arrest and say a federal agent will come to your home
    • They ask you to withdraw cash or record yourself saying your personal information

    What To Do

    • Hang up immediately — the SSA never threatens arrest, never demands cash, and never sends agents to your door
    • Do not call back any number they give you — find the real SSA at ssa.gov or call 800-772-1213
    • Never give your SSN or address over an unexpected call, even if the caller already knows some of your details
    • Report it to the SSA Office of Inspector General at oig.ssa.gov or call 800-269-0271

    Fake "Medicare Benefit Review" Call Scam (2026)

    Red Flags

    • Caller claims to be from "Medicare," "Social Security," or a "Medicare Benefits Office" and offers a free annual benefit review or new benefits you have not yet claimed
    • They ask for your Medicare ID number, Social Security number, or banking information to "update your records" or "activate your benefits"
    • They offer free medical equipment, dental coverage, or extra benefits you were not expecting — often described as a "limited-time program"
    • They pressure you to confirm details immediately or warn that your benefits will be suspended if you don't comply

    What To Do

    • Hang up — Medicare will never call you unsolicited to offer a benefit review or ask for your Medicare number over the phone
    • Never give your Medicare ID, Social Security number, or bank details to anyone who calls you first — even if they already know your name and some of your information
    • If you want to review your actual Medicare benefits, call Medicare directly at 1-800-MEDICARE (1-800-633-4227) using the number you find yourself
    • Report the call to the FTC at ReportFraud.ftc.gov and to 1-800-HHS-TIPS (1-800-447-8477)

    Utility Shutoff Threat Scam (2026)

    Red Flags

    • Robocall or live caller claims your electricity, gas, or water will be disconnected within 1–2 hours unless you pay an overdue balance immediately
    • They demand payment by gift card, Zelle, wire transfer, or cryptocurrency — payment methods that cannot be reversed
    • The caller ID shows a name that looks like your utility company, but caller ID can be faked
    • They offer to "waive the reconnection fee" if you pay right now — creating urgency to pressure a quick decision

    What To Do

    • Hang up and call your utility company directly using the number printed on your paper bill or the official website — not any number the caller gives you
    • Real utilities always send multiple written notices by mail before disconnecting service — they do not threaten same-day shutoff without prior written warning
    • Never pay a utility bill by gift card — no legitimate utility company accepts gift cards as payment, ever
    • Report the call to the FTC at ReportFraud.ftc.gov and to your state's public utilities commission

    Fake Investment Opportunity Scam (April 2026)

    Red Flags

    • Social media ads or unsolicited messages promise unusually high returns — often 10–20% per month — with "no risk"
    • AI-generated videos appear to show real celebrities like Elon Musk or Warren Buffett endorsing the platform
    • You are asked to invest using cryptocurrency, wire transfer, or gift cards — payment methods that cannot be reversed
    • The platform shows a large profit in your account but demands you pay a "tax," "withdrawal fee," or "compliance deposit" before you can take the money out

    What To Do

    • No legitimate investment guarantees high returns with no risk — this is always the #1 red flag, no exceptions
    • Before investing anywhere, verify the firm at investor.gov/CRS (SEC) or at brokercheck.finra.org (licensed advisers)
    • Never pay a fee to withdraw your own money — demanding a withdrawal fee is a second theft designed to take even more from you
    • Report suspected investment fraud to the FTC at ReportFraud.ftc.gov and to the SEC at sec.gov/tcr
    • Call the AARP Fraud Watch Network helpline free at 877-908-3360 (Mon–Fri, 8 AM–8 PM ET) for help understanding your options

    Fake Job Offer / AI Interview Scam (2026)

    Red Flags

    • You receive an unsolicited job offer — often via LinkedIn, WhatsApp, or text — from a company you never applied to
    • The "interview" is conducted entirely via text message, chat, or a pre-recorded AI video — never a real live person
    • The job offers unusually high pay for remote work requiring little experience
    • After being "hired," they ask you to pay for equipment, software licenses, a background check, or a training course before you can start

    What To Do

    • Real employers never ask job candidates to pay anything — any request for money from a new "employer" is a scam
    • Verify the company exists by calling the main number from their official website — find it yourself, not from a number they gave you
    • Never share your Social Security number, bank account details, or a photo of your ID until you have verified the employer is real
    • Report fake job offers to the FTC at ReportFraud.ftc.gov and to the FBI's Internet Crime Complaint Center at ic3.gov

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