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    How to Control FedEx Deliveries with Delivery Manager

    FedEx Delivery Manager lets you reschedule, redirect, or hold your packages — so deliveries fit your schedule.

    4 min read 5 stepsApril 20, 2026Verified April 2026
    1

    Create your free FedEx account

    ~15s
    Go to fedex.com in any browser. Click "Sign In / Register" at the top right corner, then "Create Account." Enter your name, email address, phone number, and a password. After verifying your email, log back in to complete your profile.
    2

    Add your home address to Delivery Manager

    ~16s
    Once signed in, click your name at the top right, then "Account Management," then "Delivery Manager." Add your home address and verify it. This connects your address to the FedEx shipping system so packages addressed to you are automatically linked to your account.
    3

    Set up delivery alerts

    ~16s
    In Delivery Manager settings, choose how you want to be notified: email, text message, or push notifications from the FedEx app. Turn on alerts for "Package Shipped," "Out for Delivery," and "Delivered." This way you know a package is on its way before it arrives at your door.
    4

    Redirect or reschedule a delivery

    ~30s
    When you receive notice of an upcoming delivery, open the FedEx app or go to fedex.com and find the package in your delivery dashboard. If you will not be home, tap "Manage Delivery" and choose an option: Hold at FedEx Location (pick it up at a nearby FedEx Office or Walgreens), Reschedule Delivery (choose a future date), or Change Delivery Location (redirect to a neighbor or alternate address).

    Quick Tip

    FedEx Office and Walgreens locations are common pickup spots. Search for the closest one by entering your ZIP code when selecting "Hold at FedEx Location."

    5

    Set a vacation hold for extended travel

    ~25s
    If you will be away from home for several days, go to Delivery Manager and look for "Vacation Hold" or "Extended Hold." Enter your travel dates. FedEx will hold your packages at a local facility and resume delivery when you return. This prevents packages from piling up on your porch.

    Warning

    Vacation holds may not be available for all package types or in all areas. For guaranteed holding, call FedEx at 1-800-463-3339 and speak with a representative.

    You Did It!

    You've completed: How to Control FedEx Deliveries with Delivery Manager

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    FedEx Delivery Manager is a free service from FedEx that gives you advance notice of incoming packages and lets you customize how and when they are delivered. Instead of returning home to find a "sorry we missed you" door tag or worrying about packages sitting on your porch all day, Delivery Manager puts you in control.

    To get started, create a free account at fedex.com. Click "Sign In / Register" at the top of the page and select "Create Account." Enter your name, email address, and a password. Once your account is created, go to "Manage Deliveries" and add your home address. This is how FedEx links incoming packages to your account.

    Once your address is registered, FedEx will notify you by email, text, or the FedEx app whenever a package is shipped to your address — even packages from shippers who have not told you that they used FedEx. This advance notice appears one to three days before delivery and includes an estimated delivery day and time window.

    The FedEx app, available free on iPhone and Android, makes managing deliveries easier. After downloading and signing in, the home screen shows all your upcoming deliveries at a glance. Tap any package for details and options.

    Options available through Delivery Manager include: holding a package at a FedEx location (such as a FedEx Office store or Walgreens) for you to pick up at your convenience; rescheduling the delivery to a future date; redirecting to a neighbor or alternate address; leaving specific delivery instructions for the driver; requesting that the driver leave the package in a specific location (like a garage or back porch); and placing a vacation hold if you will be away.

    Signing for a package remotely is available for some shipments — if the shipper allows it, you can authorize delivery without being present through Delivery Manager.

    Some limitations apply: if the shipper has specifically required an in-person signature (such as for high-value items or medical supplies), Delivery Manager cannot override that requirement. Also, Delivery Manager cannot change the recipient name or make changes on the day the package is already loaded on a delivery truck in many cases.

    If you prefer to call, FedEx customer service is available at 1-800-463-3339.

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    How to Control FedEx Deliveries with Delivery Manager — Step-by-Step Guide | TekSure