How to Find a Medicare-Covered Physical Therapist
A step-by-step guide to finding a physical therapist who accepts Medicare, including online tools, questions to ask, and ways to avoid surprise bills.
At a Glance
In this guide (6 steps):
Start With Medicare's Free Care Compare Tool
~43sQuick Tip
If you do not use the internet, call 1-800-MEDICARE and a representative will run the Care Compare search for you and mail a printed list of providers.
Call Each Clinic and Ask Five Key Questions
~46sWarning
Avoid any clinic that asks you to pay up front for an Advance Beneficiary Notice, or ABN, without a clear explanation of why. ABNs are only appropriate when Medicare is likely to deny a specific service.
Confirm the Therapist Is Enrolled in Medicare
~42sQuick Tip
If the clinic cannot answer who will be your treating therapist before the first visit, schedule the evaluation but say, I want my treating therapist to be Medicare-enrolled. Please confirm before scheduling future sessions.
Understand Your Out-of-Pocket Cost Before the First Visit
~50sWarning
Beware the term cash pay or self pay PT. These clinics charge full retail prices, often 150 to 200 dollars per visit, and do not bill Medicare. They are a poor choice for most seniors on a fixed income.
Bring the Right Paperwork to the First Visit
~47sQuick Tip
Take a photo of the front and back of every insurance card with your smartphone. If you lose a card on the way to an appointment, you can show the photo at the front desk and still be seen.
Check Your Medicare Summary Notice for Errors
~45sWarning
Identity theft and billing fraud in PT services is a known problem. Never share your Medicare number over the phone unless you initiated the call to a verified provider or to Medicare itself.
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Finding a physical therapist who takes Medicare is far less complicated than many seniors expect. Medicare is the largest single payer of outpatient physical therapy in the country, and most PT clinics happily accept it. The trick is knowing how to confirm coverage before the first visit, how to read the difference between providers who accept Medicare assignment and providers who do not, and how to avoid the surprise charges that pop up when paperwork falls through the cracks. With the right preparation, a senior on Medicare can usually walk into a quality PT clinic and pay zero or a small copay per visit.
Original Medicare Part B covers outpatient physical therapy at 80 percent of the Medicare-approved amount after the annual Part B deductible. The patient pays the remaining 20 percent, unless they have a Medigap supplemental policy that covers the gap. A Medigap Plan G or Plan N policy will usually reduce the patient's out-of-pocket cost to nothing or a small copay. Medicare Advantage plans, run by private insurers, must cover at least what Original Medicare covers. But they often add a per-visit copay of 20 to 50 dollars and may require prior authorization or a referral from a primary care doctor. Each Medicare Advantage plan has its own network of in-network providers.
The single most important question to ask any PT clinic before the first visit is, Do you accept Medicare assignment? A provider who accepts assignment agrees to charge no more than the Medicare-approved amount and to bill Medicare directly. A provider who does not accept assignment can charge up to 15 percent more than the Medicare rate, called the limiting charge, and may require you to pay the full bill up front and submit your own claim for reimbursement. Most outpatient PT clinics accept assignment, but a small minority do not, and the difference can cost a senior hundreds of dollars per course of treatment.
This guide walks through how to use the free Medicare.gov Care Compare tool, how to ask the right questions on the phone, how to read your Medicare Summary Notice, and what to do if a clinic bills you incorrectly. A 30-minute search and a few well-placed phone calls almost always result in a high-quality, low-cost PT experience.
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