How to Manage Prescriptions With a Pharmacy App

A pharmacy app is a free program on your phone that connects to your pharmacy account so you can refill prescriptions, see your medication list, get reminders when it is time to take a pill, and ask the pharmacist a question — all without driving to the store or waiting on hold.

The three most common pharmacy apps in the US are CVS Pharmacy, Walgreens, and Walmart. They work the same way: you download the app, sign in with the account you already have (or create a new one using your phone number and date of birth), and the app pulls up your prescription history. If you do not have an online account yet, most pharmacies can set it up in a few minutes by phone or at the counter.

Refilling a prescription through the app is the most popular feature. Instead of calling the pharmacy, you tap Refill, pick which medicine, choose whether to pick it up or have it mailed, and confirm. The app texts you when it is ready — usually within a few hours. Most insurance works the same way it does at the counter.

Another helpful feature is the medication reminder. You can set the app to buzz or chime at 8 AM and 8 PM (or whenever) to remind you to take a pill. This is especially useful if you take several medications at different times of day. The app can also show you a photo of each pill so you know you have the right one.

Be careful about giving the app permission to access your location and notifications. These permissions are useful (for store hours and refill alerts), but always look at what you are agreeing to. Never type your full Social Security number into a pharmacy app. They do not need it. Your account is tied to your name, date of birth, and the phone number on file at the pharmacy.