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    4 min read 5 stepsApril 20, 2026Verified April 2026

    MDLive Telehealth: See a Board-Certified Doctor Any Time

    MDLive connects you with board-certified doctors by video or phone 24 hours a day, 7 days a week for common health concerns.

    At a Glance

    Category
    Health & Wellness Tech
    Difficulty
    Beginner
    Read Time
    4 min read
    Steps
    5
    Topics covered
    telehealth
    MDLive
    online doctor
    virtual visit
    24/7 care
    prescription
    urgent care
    1

    Create your MDLive account

    ~33s
    Go to mdlive.com on your phone or computer, or download the MDLive app from the App Store or Google Play. Tap "Sign Up" and enter your name, date of birth, email address, and a password. You will also be asked to enter your health insurance information if you have coverage — MDLive will verify your benefits and show you your estimated cost before you book.

    Quick Tip

    If you are not sure whether MDLive accepts your insurance, you can still complete the signup. The system will tell you your estimated cost or let you know if your plan is not accepted before you start a visit.

    2

    Complete your health profile

    ~23s
    After creating your account, fill out your medical history including any allergies, current medications, and past conditions. This information is shared with the doctor before your visit so they can give you better, safer care. Being thorough here saves time during the actual appointment.

    Warning

    Always list all medications you are currently taking, including vitamins and supplements. This helps the doctor avoid prescribing something that could interact with what you already take.

    3

    Request a visit

    ~31s
    Tap "See a Doctor Now" for an immediate video or phone visit, or tap "Schedule" to book a specific time. Choose the type of visit you need — General Medical, Dermatology, Mental Health, or another available specialty. Describe your symptoms briefly in the text field. You will then be connected to the next available doctor, which typically takes between 5 and 30 minutes.

    Quick Tip

    If you have a photo of a rash, skin irritation, or wound, take a clear close-up photo before starting your visit. The doctor may ask you to upload or show it during the appointment.

    4

    Join your video visit

    ~26s
    When the doctor is ready, you will receive a notification in the app. Tap "Join Visit." Allow the app to access your camera and microphone when prompted. The doctor will greet you, review your health history, ask about your symptoms, and examine you visually. Most video visits last between 10 and 20 minutes.

    Warning

    Video telehealth is not for emergencies. If you have chest pain, trouble breathing, signs of a stroke, severe bleeding, or any other potentially life-threatening symptom, call 911 immediately.

    5

    Get your prescription or follow-up instructions

    ~21s
    After the visit, the doctor will send a summary of your visit and any prescriptions to your patient account. Prescriptions are sent electronically to a pharmacy of your choice — you can pick them up the same day in most cases. The visit summary will also include any follow-up instructions, such as when to see your regular doctor if symptoms do not improve.

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    MDLive is one of the largest telehealth companies in the United States. It connects patients with board-certified doctors, therapists, and psychiatrists through video or phone visits — at any hour of the day or night, including weekends and holidays. If you wake up with a bad cough at midnight, notice a rash on Saturday afternoon, or need a refill on a common medication but cannot get an appointment with your regular doctor for weeks, MDLive can help.

    MDLive doctors can treat a wide range of non-emergency conditions including colds, flu, sinus infections, ear infections, pink eye, urinary tract infections, allergies, skin rashes, and mild back pain. They can also write prescriptions that are sent electronically to a pharmacy near you, usually within minutes after the visit.

    For mental health needs, MDLive has licensed therapists and psychiatrists available for scheduled video visits. This is especially valuable for people in areas where mental health providers are in short supply or where transportation to appointments is difficult.

    MDLive accepts many major insurance plans, and for people without insurance, visits are available for a flat fee that is usually between $82 and $108 for a medical visit. Costs vary depending on your insurance and the type of visit. You can check your coverage and estimated cost before booking.

    To use MDLive you need a smartphone, tablet, or computer with a camera and microphone. The video quality does not need to be perfect — a basic front-facing phone camera works fine for most visits.

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    telehealth
    MDLive
    online doctor
    virtual visit
    24/7 care
    prescription
    urgent care

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    MDLive Telehealth: See a Board-Certified Doctor Any Time — Step-by-Step Guide | TekSure