One Medical: Same-Day and Virtual Primary Care Access
One Medical members get same-day in-person appointments and virtual visits with primary care providers through the app.
At a Glance
Sign up for a One Medical membership
~33sQuick Tip
One Medical is currently available in major cities including New York, Los Angeles, Chicago, San Francisco, Seattle, Boston, Washington DC, Phoenix, and several others. Check the website to confirm there is an office near you before signing up for in-person visits.
Complete your health profile in the app
~18sBook a same-day or next-day appointment
~30sQuick Tip
For video visits, you can usually connect within minutes during business hours and sometimes at night or on weekends too. Book a video visit for conditions that do not require a physical exam.
Message your care team between visits
~29sWarning
For urgent symptoms that cannot wait for a message response, use the virtual visit option for faster care. For true emergencies, always call 911 or go to an emergency room.
View lab results and health records
~19sYou Did It!
You've finished reading: One Medical: Same-Day and Virtual Primary Care Access
How well did this guide stick with you?
Need more help? Book a TekSure tech
One Medical is a membership-based primary care service, now owned by Amazon. Members get same-day or next-day appointments at One Medical offices in major US cities, plus 24/7 virtual visits from anywhere. It's built for people who are tired of long waits to see a primary care doctor and want faster, easier access to ongoing care.
The annual membership currently costs $199 per year for individuals, or it's included with certain Amazon Prime plans. With a membership, you pay your regular insurance copay for visits — or a flat fee if you don't have insurance. In return, you get priority scheduling and virtual care access that most regular doctor's offices don't offer.
One Medical isn't a replacement for emergency care or highly specialized medical care. But it works well as your primary care home base. They handle annual physicals, chronic condition management (like blood pressure, diabetes, and thyroid conditions), mental health referrals, treatment for common illness, and preventive care like vaccinations and cancer screenings.
The One Medical app is the hub for everything. You can message your care team, request a video visit, book in-person appointments, view lab results, renew prescriptions, and review your health records — all from your phone. Messages to the care team are usually answered within a few hours during business hours.
If you live near a One Medical office and want a primary care experience that combines the convenience of telehealth with the availability of same-day in-person visits, a One Medical membership can be a good value for ongoing healthcare needs.
Rate this guide
How helpful was this guide?
Official Resources
Sources used to create and verify this guide. View all sources →
← Previous
Amazon Clinic: Affordable Online Care for Common Conditions
Next →
Telehealth Explained: What It Is, How a Visit Works, and When to Use It
Still stuck? Let a pro handle it.
A real person can walk you through this over the phone, anywhere in the US. If we can't fix it, you don't pay.
Learn more from official sources
Related Guides
How to Use Your Doctor's Patient Portal (MyChart & Others)
Access your medical records, message your doctor, view test results, and schedule appointments — all online.
2 min read
How to Set Up and Use a Fitness Tracker (Fitbit, Apple Watch)
Track your steps, heart rate, sleep, and exercise with a wearable fitness device — setup to daily use.
2 min read
Managing Your Health Records Online: A Complete Guide
Keep all your medical information organized and accessible — prescriptions, records, insurance, and emergency contacts.
2 min read