Amazon Clinic: Affordable Online Care for Common Conditions

Amazon Clinic is an online healthcare service offered by Amazon that lets you get treated for more than 30 common health conditions at a flat, transparent price — often without needing health insurance or a prior appointment. It is available in most US states to people 18 and older.

The service works differently from most telehealth platforms. Instead of a live video call, Amazon Clinic uses an asynchronous format for many conditions: you fill out a detailed questionnaire about your symptoms, and a licensed clinician reviews your responses and either prescribes treatment or asks follow-up questions — usually within an hour. This approach works well for straightforward conditions where the answer is fairly predictable once the clinician has your symptom details.

Conditions Amazon Clinic commonly treats include urinary tract infections, cold sores, erectile dysfunction, birth control, acid reflux, seasonal allergies, eyelash growth, hair loss, and several skin conditions. These are situations where a physical examination is usually not necessary and a prescription is often the standard treatment.

Pricing is listed upfront before you start. Costs typically range from around $35 to $75 depending on the condition. If Amazon Clinic is unable to help with your situation, you are not charged.

Prescriptions from Amazon Clinic can be filled at any pharmacy or through Amazon Pharmacy, which often offers discounted prices. Amazon Clinic is not suitable for urgent or emergency situations, chronic disease management, or any condition that genuinely requires an in-person examination.