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    Phone & Tablet
    Beginner
    2 min read 5 stepsApril 17, 2026Verified April 2026

    How to Set Up a GrandPad Tablet

    Use a tablet designed for seniors — large buttons, big text, simple apps, and live phone support.

    At a Glance

    Category
    Phone & Tablet
    Difficulty
    Beginner
    Read Time
    2 min read
    Steps
    5
    Topics covered
    GrandPad
    tablet
    senior
    simple

    In this guide (5 steps):

    1. 1.Order the GrandPad
    2. 2.Turn it on and sign in
    3. 3.Add family members
    4. 4.Make a video call
    5. 5.Share photos from anywhere
    1

    Order the GrandPad

    ~15s
    Go to grandpad.net or call 800-704-9412. Pick a subscription and the color. A family member is usually set as the "Care Circle Leader". They get admin access through their own free app.
    2

    Turn it on and sign in

    ~15s
    GrandPads arrive already set up. Press the power button on top. The tablet walks the user through a quick tutorial — how to tap a button and scroll a list.
    3

    Add family members

    ~15s
    The Care Circle Leader opens the Companion App on their phone and invites other family members by email. Only Care Circle members can call, message, or share photos with the GrandPad.
    4

    Make a video call

    ~15s
    On the GrandPad, tap Video Chat. All Care Circle members appear as big buttons with their photo. Tap any person to ring their phone or computer.
    5

    Share photos from anywhere

    ~15s
    In the Companion App, a family member taps "Share Photos" and picks any photos from their phone. The photos appear right away on the GrandPad under "Photos." This is the most-loved feature for grandparents.

    You Did It!

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    Need more help? Book a TekSure tech

    A GrandPad is a tablet built for older adults who want to video-call family, check email, and see photos without learning how a general-purpose iPad works. It has big buttons, no confusing menus, and a 4G cellular connection included so no Wi-Fi is needed.

    Subscriptions cost around $80 a month. That covers the tablet, unlimited data, and 24/7 phone support when something goes wrong.

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    GrandPad
    tablet
    senior
    simple

    Official Resources

    Apple Support — iPhoneGoogle Help — AndroidSamsung Support

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